Frequently Asked Questions

How do I make a claim?
Give us a call or come by our office and we'll get the claims process started for you and answer any questions you have. If you are involved in a claim on the weekend or evening after business hours, please call the number listed below for your insurance company. If you do not see you insurance company, please refer to your policy for a contact number.

    Farmers HelpPoint : 1-800-435-7764

    Foremost : 1-800-527-3907

    CBIC : 1-800-765-2242

 

Should I file a police report for a loss or theft?
We recommend filing a police report immediately any time you experience an auto accident, property theft, or vandalism to your property.

What’s a deductible?
It’s the portion of a covered loss that, according to your policy, you’ve agreed to pay before Farmers starts paying for costs of the loss. For example, if you have a covered loss of $2,000 and your policy carries a $500 deductible, you’ll pay the first $500 and we’ll pay the remaining $1,500. In exchange for agreeing to pay a deductible, you pay lower policy premiums each year.

What is personal injury protection?
Personal injury protection – or PIP – usually covers an insured person, covered family members and other covered individuals for reasonable and necessary expenses for bodily injury caused by a covered accident. It covers such expenses as medical and hospital care, income continuation, child care, loss of services, and funerals.

What is an "additional insured"?
An "additional insured" is a person or entity added to a business policy for purposes of coverage. Additional insureds are added either by endorsement or are referred to in the definition of 'insured' in the policy itself.